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Order #4521

ManufacturingReturning

created 9 Oct 2026 21:02 · S. Chen · 4521

Cloud printEditRaise issue

RetailerAtelier North#312 · settles in USD

CustomerS. ChenSan Francisco

Created9 Oct 21:02by retailer app

Paid10 Oct 09:15Wallet

In production since13 Oct 14:40FX · FRR · HF F3.5

Status changed17 Oct 17:31from Build

Overview

Garments3

Designs18

Measurements3

Production

PricingDR

Notes2

Photos6

Issues1

Activity

Where the garments are

phase-summary · per piece

Piece	Garment	Fabric	Factory	Current step (ProcessList)	Due
4521-1	JA Jacket	228149	FRR	PRODUCTION IN-PROGRESS \| 0.2	due 22 Oct
4521-2	TR Trousers	228149	FRR	PRODUCTION IN-PROGRESS \| 0.2	due 22 Oct
4521-3	SH Shirt	SS2104-02017	FX	INCOMING COMPONENTS ARRIVAL	due 20 Oct

Order summary

2 garment groups · 3 pieces

2-Piece4521-1-2FRR · HF F3.5

Shirt4521-3FX

Cost (wholesale)

USD 322.00

Retail

USD 736.00

Pricing

DR 28.00 to settle

Payment

Wallet

Latest note

All notes (2)

Note 2 of 2Customer flies out on 24 Oct; retailer asked for express shipping if QC passes before the 21st.

Special handling

from fabric + design codes

SP-0002BothUse a white sleeve lining

SP-0001FactoryDo not add a sleeve head to this garment

Factoriesno location, codes only

FRR4521-1-2 JA + TR · due 22 OctFX4521-3 SH · due 20 OctHF · F3.5hand finishing · JA

FABRIC OVERDUEsupplier alerted 6h ago

SS2104-02017· SZH · 1.90 m · for 4521-3

Components not yet at HQ (fabric_overdue_alerts).

Cloud printcloud-print/groups

4521-1-2JA + TR✓ Order bill✓ Shirt code

4521-3SH✓ Order bill◷ Shirt code

Order journeyancestry

4211Original4398Recalled from4521

Measurements recalled from #4398 · return reason: reorder, same fit

Open issues1

#861Sleeve length check before cutting

High · Pending Retailer Response

Raise Issue · Order 4521

Log a support ticket against this order.

Put Order On HoldPauses fulfilment while this issue is open. Manufacturing → On Hold; Resolve returns it to Manufacturing.

RFF · Build · Manufacturing only

Type

FreePremium (disabled)

Category *

[Admin] Orders

Sub Category

Measurement Issue

Title *

Sleeve length check before cutting

Severity

High

Brand

Atelier North

Order ID

4521

Sub-Order-ID

4521-14521-24521-3

Please Explain Your Problem In Detail *

BIU•RecordSelect Template

Retailer says the left sleeve on the last order was 1 cm long. Please confirm 63.5 cm with the customer before cutting.

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One submit: ticket + hold (TicketsController@store) · previous_status keptCancelRaise Issue + hold order